Terms & Conditions

GET-PAID – SaaS PLATFORM

Lex Mores Tech Private Limited (brand name: “Contract Bazaar”)

Effective Date: 19.08.2026

Last Updated: 19.08.2026

INTRODUCTION
1. These Terms & Conditions (“Terms”) govern the access to and use of “Get-Paid”, a SaaS product developed and operated by Lex Mores Tech Private Limited, operating under the brand name “Contract Bazaar” (“Company”, “We”, “Us” or “Our”), having its registered office at Block 1, Dynamic House, Block I, Sector 41, Noida, Uttar Pradesh 201303.
2. Get-Paid is a technology-enabled SaaS platform primarily intended for Micro and Small Enterprises, including Manufacturers and Service Providers covered under the applicable provisions of the Micro, Small and Medium Enterprises Development Act, 2006 (“MSME Act”), who supply goods or provide services to their clients on credit and face delays in receiving payments (“User” or “Users”).
3. The primary purpose of Get-Paid is to assist Users in managing and following up on outstanding payments from their clients by facilitating payment-related documentation, payment timelines, reminders, communications and other related technology-enabled services.
4. These Terms constitute a binding agreement between the Company and the User in relation to the User’s access to and use of Get-Paid.
5. By registering for, subscribing to, accessing or using Get-Paid, the User agrees to be bound by these Terms, the Company’s Privacy Policy, the Company’s Refund and Cancellation Policy and any other terms expressly applicable to the Platform, each of which is incorporated into these Terms by reference.
DEFINITIONS: For the purposes of these Terms:
1. “Account” means the account created by the User for accessing and using Get-Paid.
2. “Client” means any customer, purchaser, business entity, organisation or other person to whom the User has supplied goods or provided services on credit and from whom any payment is due or outstanding.
3. “Client Data” means all information relating to a Client, including the identity, contact, business, invoice, payment and communication details of the Client and of the individuals associated with the Client, which is submitted, uploaded or otherwise provided by the User through the Platform.
4. “Free Trial” means the complimentary access to Get-Paid offered by the Company to an eligible User for the Free Trial Period, without payment of any Subscription Fee.
5. “Free Trial Period” means the period of two (2) months commencing on the date of activation of the User’s Account, or such other period as may be expressly notified by the Company at the time of the offer.
6. “Invoice” means an invoice, bill or other payment document raised by the User upon its Client and submitted by the User through the Platform.
7. “Personal Data” shall have the meaning assigned to it under the Digital Personal Data Protection Act, 2023 and the Company’s Privacy Policy.
8. “Platform” or “Get-Paid” means the mobile application, website, software, technology, features and related services made available by the Company under the Get-Paid product.
9. “Recurring Payment Instruction” means the standing instruction, e-mandate, auto-debit or other recurring payment authorisation registered by the User with the Company and/or its payment service provider.
10. “Refund Policy” means the Company’s Refund and Cancellation Policy, as amended from time to time.
11. “Renewal Date” means the date on which a Subscription Period expires and the Subscription falls due for automatic renewal.
12. “Subscription” means the subscription selected by the User for accessing and using Get-Paid.
13. “Subscription Fee” means the fee payable by the User for the applicable Subscription, as set out in the Subscription Schedule.
14. “Subscription Period” means the applicable monthly or yearly period for which the User has subscribed to Get-Paid.
15. “Subscription Schedule” means the schedule of Subscription plans, features, usage limits and Subscription Fees published by the Company on the Platform, as amended in accordance with Clause 18.
16. “User Data” means all information, documents, invoices, Client details and other content submitted, uploaded or otherwise provided by the User through the Platform, and includes Client Data.
17. “Third-Party Services” means third-party platforms, applications, APIs, communication channels, payment gateways, messaging services, electronic signing services or other services integrated with or used in connection with Get-Paid.
ELIGIBILITY AND INTENDED USERS
1. Get-Paid is primarily intended for Micro and Small Enterprises, including Manufacturers and Service Providers covered under applicable provisions of the MSME Act, who supply goods or provide services to Clients on credit.
2. The User represents that:
  1. it is legally competent to enter into these Terms;
  2. the person accepting these Terms is duly authorised to bind the User, where the User is a business entity;
  3. each individual accessing the Platform on behalf of the User is eighteen (18) years of age or above; and
  4. the information provided to the Company is true, accurate and complete.
3. The Company may require reasonable information or documents to verify the identity, business status or eligibility of the User.
DRAFT TERMS AND CONDITIONS
1. Get-Paid may provide the User with a draft of terms and conditions or other contractual documentation setting out, among other things, the delivery timelines, payment timelines, due dates and other payment-related terms applicable to the User’s transactions with its Client.
2. Where the User has an existing agreement or arrangement with its Client, the draft terms and conditions generated through Get-Paid may be intended to supersede or supplement such existing agreement, to the extent expressly stated in such draft and agreed between the User and the Client.
3. The User shall be solely responsible for reviewing the draft terms and conditions and ensuring that the same accurately reflects its commercial understanding with the Client and is legally and commercially suitable for its transaction.
4. The draft terms and conditions shall not, merely by being generated or made available through Get-Paid, amend, supersede, replace or otherwise modify any existing agreement between the User and its Client. Any such amendment, supersession or replacement shall become effective only upon valid acceptance or execution by the Client, as may be applicable, in accordance with applicable law.
5. The Company shall not be responsible for obtaining the Client’s acceptance or execution of such terms and conditions, unless separately agreed as a service.
6. The drafts generated through Get-Paid are technology-generated templates prepared on the basis of information supplied by the User. They do not constitute legal advice, and the User is advised to obtain independent legal advice before relying upon any such document.
SERVICES PROVIDED THROUGH GET-PAID
1. Get-Paid is designed to assist Users in addressing delays in receipt of payments from their Clients by providing technology-enabled payment follow-up and documentation support.
2. Depending upon the Subscription and features made available, the Platform may provide:
  1. recording and management of Client and Invoice details;
  2. generation of draft terms and conditions or other payment-related documentation for use by the User with its Client;
  3. facilitating the incorporation of agreed delivery timelines, payment timelines, due dates and other commercial terms into such documentation;
  4. payment reminders and alerts based on the payment timelines and other information provided by the User;
  5. communication with Clients through supported communication channels;
  6. limited payment-related communication and follow-up with the User’s Client in accordance with Clause 10; and
  7. such other features as may be made available by the Company from time to time.
3. The Company may modify, add, suspend or discontinue any feature of Get-Paid in accordance with these Terms.
NO GUARANTEE OF PAYMENT OR RECOVERY
1. Get-Paid is intended to assist the User in following up with its Clients for outstanding payments.
2. The Company shall not be responsible for any delay, refusal, dispute, non-payment, partial payment or failure by a Client to make payment to the User.
3. The User acknowledges that the actual payment by a Client depends upon the Client, the underlying transaction, the validity of the Invoice, contractual terms and other circumstances beyond the Company’s control.
4. The use of Get-Paid does not constitute a guarantee, insurance, financing arrangement or assurance that any amount due to the User will be recovered, or that any Invoice will be settled, in whole or in part.
USER’S COMMERCIAL INFORMATION, INVOICES AND PAYMENT TERMS
1. The User shall provide accurate and complete details of the relevant Client, Invoice, outstanding amount, due date, payment terms and other information required for using Get-Paid.
2. All payment follow-ups, reminders, demands, calculations and other actions undertaken through the Platform shall be based on the Invoices, payment timelines, due dates, terms and conditions and other information provided or confirmed by the User.
3. Where revised terms and conditions are generated through Get-Paid, the User shall be solely responsible for ensuring that such terms and conditions have been duly accepted or executed by the Client, wherever required, before relying upon the same for making any payment claim or reminder.
4. The Company and the Platform shall not be responsible for any defect, error, omission, discrepancy, invalidity or dispute concerning an Invoice raised by the User.
5. The User represents and warrants, in respect of each Invoice and payment claim submitted through the Platform, that:
  1. the Invoice is genuine and valid;
  2. the Invoice accurately reflects the goods supplied or services provided;
  3. the amount claimed is correct;
  4. the payment due date is correctly stated;
  5. the Client details are accurate;
  6. the User is legally entitled to demand payment of the relevant amount;
  7. the claim is legally enforceable and is not barred by limitation under the Limitation Act, 1963 or any other applicable law; and
  8. the claim is not, to the User’s knowledge, the subject of a bona fide dispute, arbitration or pending legal proceeding.
6. The Company may rely upon the information and documents submitted by the User without independently verifying the underlying commercial transaction, unless otherwise agreed in writing.
PAYMENT REMINDERS AND CLIENT ALERTS
1. Get-Paid may facilitate payment reminders and other payment-related communications to the Clients of the User based on the Invoices, agreed payment timelines, due dates and other commercial terms provided or confirmed by the User through the Platform.
2. Such communications may be sent through email, WhatsApp, SMS, push notifications or such other communication channels as may be supported by the Platform.
3. The User may, at its discretion and subject to the features made available on the Platform, turn the payment alerts and reminders to its Clients on or off, and may modify its communication preferences through the Platform.
4. The Company shall not be responsible for any failure or delay in delivery of a reminder or communication due to:
  1. incorrect contact details provided by the User;
  2. failure or unavailability of a Third-Party Service;
  3. network, telecommunications or internet failure;
  4. the Client blocking, rejecting or disabling communications;
  5. technical limitations of the relevant communication channel; or
  6. any other circumstance beyond the Company’s reasonable control.
COMMERCIAL COMMUNICATIONS AND USER WARRANTIES REGARDING CLIENT CONTACT
1. Communications sent to a Client through the Platform are sent on the instructions of, and on behalf of, the User, on the basis of the contact details and commercial information supplied by the User.
2. The User represents, warrants and undertakes that:
  1. it has an existing or prior commercial relationship with each Client whose contact details it submits;
  2. it is entitled to contact the Client at the mobile number, WhatsApp number and email address supplied, and has obtained any consent or authorisation required under applicable law, including the Telecom Commercial Communications Customer Preference Regulations, 2018 and any successor regulations;
  3. it shall not submit contact details obtained from any unlawful source, purchased database or scraped source; and
  4. it shall promptly instruct the Company to cease communications to any Client who withdraws consent or objects to being contacted.
3. The Company shall maintain the technical arrangements reasonably required on its side for the dispatch of communications through registered channels, including, where applicable, registration of headers and content templates under the applicable distributed ledger technology framework. The User shall provide such information and approvals as are reasonably required for this purpose.
4. The Company may, at its discretion and without liability, suspend, restrict or withdraw messaging functionality in respect of any Client, Invoice or Account where it receives a complaint, an opt-out request, a regulatory direction, or where it reasonably suspects misuse.
5. The Company shall provide, in each communication sent to a Client, a means by which the Client may object to or opt out of further communications, and shall give effect to such request.
LIMITED AUTHORISATION FOR PAYMENT FOLLOW-UP
1. By accepting these Terms and using Get-Paid, the User authorises and consents to the Company, through the Platform and/or its authorised representatives, to communicate with and follow up with the User’s Client solely for the purpose of communicating, seeking and demanding payment of amounts due or becoming due to the User, based on the Invoices, payment timelines and other information provided by the User and, where applicable, the terms and conditions accepted or executed between the User and its Client.
2. Where the User has generated revised or superseding terms and conditions through Get-Paid, the Company may use the payment and delivery timelines contained therein for the purpose of issuing payment reminders, provided that such terms and conditions have been duly accepted or executed by the Client where such acceptance or execution is required.
3. The authority granted under this Clause shall be limited strictly to payment-related communication, follow-up and demand and shall not authorise the Company to:
  1. enter into or amend any agreement on behalf of the User;
  2. accept or reject any contractual terms on behalf of the User;
  3. enter into any settlement, compromise or waiver;
  4. reduce, waive or otherwise modify any amount claimed by the User;
  5. admit or deny liability on behalf of the User;
  6. commence legal proceedings on behalf of the User (for which separate authorisation is required); or
  7. otherwise bind the User in any manner.
4. Standards of communication. In exercising the authority under this Clause, the Company and its authorised representatives shall:
  1. communicate only during reasonable hours, and in any event not between 8:00 p.m. and 8:00 a.m.;
  2. not use any threatening, abusive, intimidating, coercive, defamatory or misleading language;
  3. not misrepresent the legal position, the consequences of non-payment, or the identity or authority of the sender;
  4. not disclose the existence of the outstanding amount to any person other than the Client and its authorised representatives; and
  5. maintain a record of communications sent.
5. The User shall remain solely responsible for obtaining the Client’s acceptance or execution of any revised terms and conditions and for ensuring that the terms governing its relationship with the Client are valid, enforceable and applicable to the relevant transaction.
6. The Company may rely upon the information and documents provided by the User and shall not be required to independently verify the validity, enforceability or acceptance of the underlying commercial arrangement, Invoice or terms and conditions.
THIRD-PARTY INTEGRATED SERVICES
1. Get-Paid may use Third-Party Services for providing notifications, WhatsApp messages, SMS, emails, payment processing, electronic signing/e-signing, authentication, hosting and other Platform functionalities.
2. The User acknowledges that the operation and availability of certain Platform features may depend upon such Third-Party Services.
3. The Company may share information necessary for providing such functionality with the relevant Third-Party Service provider in accordance with the Company’s Privacy Policy and applicable law.
4. The use of any Third-Party Service may also be subject to the terms and privacy policies of the relevant third party.
5. The Company shall not be responsible for any independent act, omission, failure, downtime, restriction or policy of a Third-Party Service provider.
ELECTRONIC SIGNING OF DOCUMENTS
1. Where the Platform makes electronic signing functionality available, documents may be executed using an electronic signature or electronic authentication technique recognised under the Information Technology Act, 2000, including a Digital Signature Certificate issued by a licensed Certifying Authority or Aadhaar-based electronic signature through a licensed e-sign service provider.
2. Acceptance of a document by clicking, tapping, typing a name, or through any other means which does not constitute a recognised electronic signature under the Information Technology Act, 2000, may evidence agreement to that document under Section 10A of that Act, but shall not constitute an electronic signature. The User is responsible for determining the mode of execution appropriate to its transaction.
3. The User acknowledges that certain documents may not be executed electronically under applicable law, including negotiable instruments, powers of attorney, trusts, wills and any contract for the sale or conveyance of immovable property, and shall not use the Platform to execute such documents electronically.
4. The Company does not warrant the enforceability of any document generated or executed through the Platform, which shall depend upon the terms of that document, the manner of its execution and the circumstances of the underlying transaction.
INTEREST CALCULATOR
1. Get-Paid may provide an interest calculator for estimating the interest that may become payable on an overdue amount.
2. The interest calculator may calculate an approximate figure based on the outstanding Invoice amount, relevant due date and other information entered by the User and the applicable provisions or principles under the MSME Act.
3. The amount displayed by the interest calculator is only an approximate estimate and shall not be treated as the actual, final or legally recoverable amount of interest payable by the Client.
4. The actual amount of interest, if any, payable by a Client may vary depending upon, among other things:
  1. the eligibility and status of the User under the MSME Act, including whether the User held a valid Udyam registration at the time the relevant contract was entered into;
  2. the nature of the transaction;
  3. the terms agreed between the User and the Client;
  4. the applicable statutory provisions and rules;
  5. the relevant dates for determining the payment period;
  6. payments or part-payments made by the Client; and
  7. any dispute concerning the underlying Invoice or transaction.
5. The Company does not guarantee that the amount displayed by the interest calculator shall be recoverable from the Client.
6. Unless expressly offered as a separate service, Get-Paid does not include the filing, preparation or prosecution of any reference before a Micro and Small Enterprises Facilitation Council, or any filing on the MSME Samadhaan portal or any other statutory forum.
SEPARATE LEGAL AND PROFESSIONAL SERVICES
1. Get-Paid provides technology-enabled SaaS services and payment follow-up functionality. The Company is not a law firm, does not practise law and does not provide legal advice or legal representation.
2. Where the User requires any legal or professional service, including:
  1. drafting or reviewing legal documents;
  2. issuance of legal notices;
  3. preparation of claims or applications;
  4. legal opinions;
  5. representation before statutory authorities, tribunals, courts or other forums;
  6. legal proceedings or dispute resolution; or
  7. any other legal or professional service, such service shall be rendered by an independent advocate or professional who is separately engaged by, and who contracts directly with, the User. The Company’s role in relation to such services is limited to facilitating an introduction and providing technology support.
3. The engagement of any such advocate or professional shall be governed by the separate terms agreed between the User and that advocate or professional, including as to fees. The Company shall not be responsible for the advice rendered or services performed by any such person.
4. No legal or professional service shall be deemed to be included in the Subscription merely because the User has subscribed to Get-Paid.
SUBSCRIPTION PLANS
1. Get-Paid shall be available under the Subscription plans set out in the Subscription Schedule published on the Platform, which forms part of these Terms.
2. The Subscription Schedule shall specify, in respect of each plan, the plan name, the Subscription Fee, the Subscription Period, the features and usage limits included, and any feature which is chargeable separately.
3. The Company shall retain a record of each version of the Subscription Schedule, and the version in force at the time a Subscription Fee is debited shall govern that debit.
4. The Company may offer a Free Trial of two (2) months to eligible new Users, on the terms set out in the Refund Policy. Unless cancelled before expiry of the Free Trial Period, the Free Trial shall convert automatically into a paid Subscription in accordance with Clause 17.
SUBSCRIPTION FEE AND TAXES
1. The User shall pay the Subscription Fee applicable to its selected Subscription, as set out in the Subscription Schedule.
2. Unless expressly stated otherwise, applicable taxes, including GST, shall be payable in addition to the Subscription Fee.
3. Subscription Fees paid for an ongoing Subscription Period shall not be refundable except as expressly provided under the Refund Policy or as required under applicable law.
AUTOMATIC RENEWAL, CONVERSION FROM FREE TRIAL AND AUTO-DEBIT
1. Unless cancelled in accordance with the Refund Policy before expiry of the Free Trial Period, the Free Trial shall convert into a paid Subscription on the day immediately following such expiry, and the applicable Subscription Fee and taxes shall become payable from that date. The debit made on conversion shall be the first debit under the Recurring Payment Instruction.
2. The Subscription shall thereafter automatically renew at the end of each Subscription Period unless the User revokes or disables the Recurring Payment Instruction before the Renewal Date.
3. By subscribing to Get-Paid and enabling the applicable recurring payment mechanism, the User authorises the Company and/or its payment service provider to debit the applicable Subscription Fee and taxes on conversion and upon each renewal.
4. The Recurring Payment Instruction shall be registered with such maximum amount and validity period as are notified to the User at the time of registration, and shall require authentication in accordance with the directions of the Reserve Bank of India applicable to recurring transactions.
5. The Company shall ensure that a pre-debit notification is sent to the User at least twenty-four (24) hours before each debit, containing the name of the Company, the amount, the date and time of the proposed debit, the reference number of the Recurring Payment Instruction and the reason for the debit.
6. The User may, on receipt of a pre-debit notification, opt out of that particular debit or withdraw the Recurring Payment Instruction altogether, through the facility made available by the Company, the payment service provider or the issuer. Exercise of that right shall be treated as a cancellation with effect from the end of the then-current Subscription Period, and shall not entitle the User to a refund of any Subscription Fee already validly debited.
7. The User shall ensure that its registered payment method remains valid and capable of processing the applicable Subscription Fee.
8. Revocation of auto-debit shall prevent future automatic renewal but shall not affect the Subscription Period already paid for.
REVISION OF SUBSCRIPTION FEES
1. The Company may revise the Subscription Fee for any plan from time to time. A revised Subscription Fee shall take effect only from the commencement of the next Subscription Period and shall not affect a Subscription Period for which the Subscription Fee has already been debited.
2. The Company shall give the User not less than thirty (30) days’ prior notice of any increase in the Subscription Fee, at the User’s registered email address and registered mobile number, specifying the revised fee and the date from which it takes effect.
3. The User may, at any time before the Renewal Date on which the revised Subscription Fee is to take effect, cancel the Subscription or disable automatic renewal without penalty, in which case the Subscription shall expire at the end of the then-current Subscription Period.
4. Where a revised Subscription Fee exceeds the maximum amount registered under the Recurring Payment Instruction, the User shall be required to register a fresh Recurring Payment Instruction with authentication. Until such fresh instruction is registered, the Subscription shall not renew, and the Company shall not be liable for any resulting interruption in access.
5. Continued use of Get-Paid on and after the date on which a revised Subscription Fee takes effect shall constitute acceptance of the revised Subscription Fee.
CANCELLATION AND REFUND
1. The User may cancel the Subscription, or disable automatic renewal, at any time through the facility made available on the Platform or by revoking the Recurring Payment Instruction.
2. Cancellation shall take effect from the expiry of the then-current Subscription Period. The User shall continue to have access to Get-Paid until such expiry.
3. Cancellation shall not entitle the User to a refund of the Subscription Fee already paid for the ongoing Subscription Period, whether in whole, in part or on a pro-rata basis.
4. Free trials, cancellation and refunds are governed in full by the Refund and Cancellation Policy, which shall prevail in the event of any inconsistency with this Clause.
FAILURE OF PAYMENT
1. If the applicable Subscription Fee cannot be successfully debited upon conversion or renewal, the Company may notify the User and provide an opportunity to update its payment method or make the outstanding payment.
2. The Company may suspend or restrict access to Get-Paid where the applicable Subscription Fee remains unpaid.
3. The Company shall not be responsible for any interruption arising from failure of the User’s payment method, bank, payment gateway or other payment service provider.
INTELLECTUAL PROPERTY
1. All rights, title and interest in and to Get-Paid, including its software, source code, object code, design, interface, workflows, features, graphics, trademarks, logos, content and underlying technology, shall remain vested in the Company or its licensors.
2. Subject to these Terms and, in the case of a paid Subscription, payment of the applicable Subscription Fee, the User is granted a limited, non-exclusive, non-transferable and non-sublicensable right to access and use Get-Paid during the Free Trial Period and the applicable Subscription Period, solely for its internal business purposes.
3. The User shall not:
  1. copy, reproduce or modify the Platform;
  2. reverse engineer, decompile or disassemble the Platform;
  3. attempt to access or obtain its source code;
  4. rent, lease, resell, sublicense or commercially exploit the Platform;
  5. remove proprietary notices;
  6. use the Platform to develop a competing product; or
  7. permit unauthorised persons to access or use the Platform.
USER DATA AND DATA PROTECTION
1. The User shall retain its rights in the User Data submitted through Get-Paid, subject to the rights granted to the Company under these Terms for providing the Platform.
2. The User grants the Company the limited right to host, store, reproduce, transmit and process User Data to the extent reasonably necessary to provide, operate, maintain, secure and improve Get-Paid.
3. In respect of Client Data, the User acknowledges that it determines the purpose and means of processing and accordingly acts as the Data Fiduciary under the Digital Personal Data Protection Act, 2023, and that the Company processes such Client Data as a Data Processor on the User’s documented instructions, which instructions are constituted by these Terms and the User’s use of the Platform.
4. In its capacity as a Data Processor, the Company shall:
  1. process Client Data only for the purpose of providing the Platform and as otherwise permitted or required under applicable law;
  2. implement reasonable security safeguards in accordance with applicable law and its Privacy Policy;
  3. impose equivalent obligations on any sub-processor engaged by it;
  4. notify the User without undue delay upon becoming aware of a personal data breach affecting Client Data;
  5. assist the User, so far as reasonably practicable, in responding to requests from Data Principals; and
  6. on expiry or termination, delete or return Client Data in accordance with the retention periods set out in the Privacy Policy.
5. The User shall ensure that it has the necessary authority, notice, consent or other lawful basis to provide Client Data to the Company, and shall not submit any information through the Platform unless it is legally entitled and authorised to do so.
6. The Company shall process Personal Data in accordance with its Privacy Policy.
PROHIBITED USE: The User shall not use Get-Paid:
1. for any unlawful, fraudulent or deceptive purpose;
2. to send false, misleading, defamatory, threatening or unlawful communications;
3. to harass, abuse or intimidate any Client or other person;
4. to provide false or fabricated Invoices or payment claims;
5. to pursue any claim which is barred by limitation, or which is the subject of a bona fide dispute, arbitration or pending legal proceeding, without disclosing that fact;
6. to submit information which the User is not legally authorised to provide, or contact details obtained from an unlawful, purchased or scraped source;
7. to upload malicious code, viruses or harmful material;
8. to interfere with the operation or security of the Platform;
9. to obtain unauthorised access to any Account, system or network;
10. to circumvent security or access controls; or
11. in any manner that violates applicable law.
PLATFORM AVAILABILITY AND THIRD-PARTY DEPENDENCIES
1. The Company shall use reasonable efforts to maintain the availability and functionality of Get-Paid.
2. The Platform may be temporarily unavailable due to maintenance, upgrades, technical issues, security incidents, network failures, Third-Party Service failures or circumstances beyond the Company’s reasonable control.
3. The Company does not guarantee uninterrupted, error-free or continuously available access to Get-Paid.
DISCLAIMER
1. Get-Paid is a technology-enabled platform and does not constitute legal, financial, accounting, tax or other professional advice.
2. Any draft terms and conditions, payment reminders, demands, interest calculations or other outputs generated through Get-Paid are based on the information, documents, Invoices and commercial terms provided or confirmed by the User and are intended to assist the User in managing its payment follow-up process.
3. The User shall independently review and, where applicable, obtain acceptance or execution of any draft terms and conditions by its Client before relying upon such terms and conditions as a binding contractual document.
LIMITATION OF LIABILITY
1. To the maximum extent permitted under applicable law, the Company shall not be liable for any indirect, incidental, special, consequential or exemplary loss, or for loss of profit, revenue, business or goodwill, arising from or relating to the use of Get-Paid.
2. Without prejudice to the foregoing, the Company shall not be liable for any loss arising from:
  1. non-payment or delayed payment by a Client;
  2. any dispute between the User and its Client;
  3. any defect, error or omission in an Invoice or payment information provided by the User;
  4. failure or non-delivery of any reminder or communication;
  5. failure or unavailability of a Third-Party Service;
  6. inaccurate information provided by the User;
  7. any action or omission of a Client; or
  8. circumstances beyond the Company’s reasonable control.
3. Subject to Clause 26.4, the Company’s aggregate liability arising out of or relating to Get-Paid shall not exceed the higher of (a) the Subscription Fees actually paid by the User to the Company in the twelve (12) months immediately preceding the event giving rise to the claim; and (b) INR 10,000.
4. Nothing in these Terms shall exclude or limit the liability of either party for fraud, fraudulent misrepresentation, wilful misconduct, death or personal injury caused by negligence, or any other liability which cannot be excluded or limited under applicable law.
INDEMNIFICATION: The User shall indemnify and hold harmless the Company, its directors, officers, employees, representatives and affiliates against claims, losses, liabilities, damages, costs and expenses arising out of or relating to:
1. the User’s breach of these Terms;
2. any inaccurate, false or misleading information or Invoice submitted by the User;
3. any unauthorised or unlawful use of Client Data, or any breach of the warranties in Clause 9;
4. any claim, complaint or regulatory action arising from communications sent to a Client, or payment demands made, on the basis of information provided by the User;
5. the User’s violation of applicable law; or
6. infringement of any third-party rights arising from User Data or the User’s use of the Platform.
FORCE MAJEURE
1. The Company shall not be liable for any delay or failure in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of God, war, terrorism, governmental action, cyber incidents, internet or telecommunications failure, infrastructure failure, labour disruptions or failure of Third-Party Services.
2. Where such circumstances continue for a period exceeding sixty (60) days, either party may terminate the Subscription by written notice, and the Company shall refund the Subscription Fee for the unexpired portion of the Subscription Period on a pro-rata basis.
SUSPENSION AND TERMINATION
1. The Company may suspend or restrict access to Get-Paid where:
  1. the User fails to pay the applicable Subscription Fee;
  2. the User breaches these Terms;
  3. the User uses the Platform unlawfully or improperly;
  4. suspension is necessary to protect the security or integrity of the Platform;
  5. the User’s conduct creates a legal, regulatory or security risk; or
  6. suspension is required by applicable law or a competent authority.
2. The Company may terminate the User’s Account where the User commits a material or repeated breach of these Terms or where continued provision of Get-Paid becomes unlawful or commercially impracticable.
3. Termination by the User. The User may terminate these Terms and close its Account at any time by giving notice through the Platform or to the Company’s support team. Termination shall take effect at the end of the then-current Subscription Period, and no refund shall be payable save as provided under the Refund Policy.
4. Upon termination, the User’s right to access and use Get-Paid shall cease, subject to any provisions which by their nature are intended to survive termination.
5. Export of User Data. For a period of thirty (30) days following expiry or termination, the Company shall make available to the User a facility to export or download its User Data in a commonly used electronic format, unless prevented by applicable law or by the circumstances giving rise to termination.
6. The retention and deletion of Personal Data following termination shall be governed by the Company’s Privacy Policy.
7. Clauses 7, 21, 22, 23, 25, 26, 27, 29, 30, 32, 33, 34 and 35, together with any other provision which by its nature is intended to survive, shall survive expiry or termination of these Terms.
SUPPORT AND GRIEVANCE REDRESSAL
1. The User may contact the Company’s support team for queries, concerns or assistance relating to Get-Paid through the support channels made available on the Platform.
2. The Grievance Officer for the purposes of these Terms and applicable law is:
  1. Name: Vasudha Bhat
  2. Designation: Grievance Officer/General Manager
  3. Email: INFO@YOUGETPAID.CO.IN
  4. Telephone: +919560244438
3. A grievance shall be acknowledged within forty-eight (48) hours of receipt and redressed within one (1) month of receipt, or such shorter period as may be prescribed under applicable law.
4. Privacy-related requests and grievances shall be handled in accordance with the Company’s Privacy Policy.
AMENDMENT OF TERMS
1. The Company may amend these Terms from time to time to reflect changes in Get-Paid, applicable law, technology, business practices or regulatory requirements.
2. Material changes shall, where reasonably practicable, be communicated to Users through the Platform, registered email address, registered mobile number or other appropriate means, not less than fifteen (15) days before they take effect.
3. Where an amendment is materially adverse to the User and takes effect during an ongoing Subscription Period, the User may, within fifteen (15) days of notification, terminate the Subscription by notice to the Company, in which case the Company shall refund the Subscription Fee for the unexpired portion of that Subscription Period on a pro-rata basis.
4. The revised Terms shall become effective from the date specified therein.
NOTICES
1. Notices to the User may be given through the Platform, by email to its registered email address, or by SMS or WhatsApp to its registered mobile number, and shall be deemed received on the day of despatch.
2. Notices to the Company shall be given to the Grievance Officer at the address or email specified in Clause 30, and shall be deemed received on actual receipt.
3. The User shall keep its registered contact details current, and shall bear the consequences of any failure to receive a notice arising from outdated contact details.
ASSIGNMENT
1. The User shall not assign, transfer or otherwise deal with its rights or obligations under these Terms without the prior written consent of the Company.
2. The Company may assign or transfer its rights and obligations under these Terms to any affiliate, or in connection with any merger, acquisition, restructuring or sale of its business or assets, on notice to the User.
GOVERNING LAW, DISPUTE RESOLUTION AND JURISDICTION
1. These Terms shall be governed by and construed in accordance with the laws of India.
2. Any dispute, controversy or claim arising out of or relating to these Terms, including its existence, validity, breach or termination, shall be referred to and finally resolved by arbitration by a sole arbitrator appointed by the Company, conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Noida, Uttar Pradesh, India and the language of arbitration shall be English.
3. Subject to Clause 34.2, the courts having jurisdiction over Noida, Uttar Pradesh, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the use of Get-Paid.
4. Nothing in this Clause shall prevent either party from applying to a court of competent jurisdiction for interim or injunctive relief.
SEVERABILITY: If any provision of these Terms is held to be invalid, illegal or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
ENTIRE AGREEMENT: These Terms, together with the Privacy Policy, the Refund and Cancellation Policy, the Subscription Schedule and any other terms expressly incorporated by reference, constitute the entire agreement between the Company and the User concerning the access to and use of Get-Paid and supersede all prior understandings relating to the Platform.
ACCEPTANCE
1. By registering for, subscribing to, accessing or using Get-Paid, the User confirms that it has read, understood and agreed to these Terms.
2. Where the User is a legal entity or business organisation, the person accepting these Terms represents that such person is duly authorised to bind the User to these Terms.
3. By clicking “I Agree”, “Start Free Trial”, “Subscribe”, “Create Account” or any equivalent button, or by accessing or using Get-Paid, the User acknowledges and agrees to these Terms.